Mapping Consumer Data

by Chris Hall on March 29, 2010 · Comments

A segment of a social network
Image via Wikipedia

If you’re intrigued with the thought of mapping out the networks that exist in consumer data, then we need to talk. I’m really into it, these days. I had the chance to speak with Valdis Krebs last week and was pretty fired up afterward.

One thing that he’s done that doesn’t seem to get much attention, according to him, is apply his social and organizational analysis tool, InFlow, to the mounds of consumer data that Amazon let’s people pull from them for free.

Nobody cares about this?

Seriously?

Sales Data vs. Any Other Kind of Data

I’m of the opinion that being able to mine search / status update data or find out what people are watching is pretty cool, and can provide some nice insights into the conversation. However, you won’t be able to convince me that there is any richer data source out there than the data associated with what people actually spend their money on…

Purchases are the ultimate behavior metric

So, number of, time, and location of individual purchases is all interesting. But really interesting about consumer sales data is what people also buy, when they buy something. Amazon gives this information away for free, mind you, and Valdis has done some great visualizations… yet according to him, his phone is not ringing off the hook from huge brands about this capability.

I’m baffled by that.

What Do You Think?

I would like this to be an open thread so fire away in the comments, please. I’m seriously curious as to why network analysis of consumer goods isn’t already a part of the business buzzword bingo lexicon. Do you just not understand it? Do you not think that it’s as big of a deal as I’m making it out to be? Do you just not care? Please let me know what you’re thinking on this, because I’m ready to convince people at work that we need to dive in head first.

  • Yes, yes and yes Chris to your last three questions...I'm just wondering if it's one of those topics where everyone's realizes how relevant the tool really is and got busy developing their own apps and code to then use to their own advantage. If so, then it wouldn't be the type of topic that is openly and strategically sound to discuss from a competitive standpoint.

    Every time a tool like that sees daylight I wonder the same thing, why isn't being picked up by actual brands or even mainstream publishers faster...? It is baffling isn't it?

    Nice piece, thanks :)

  • I see your point about competitive advantage, Claudio... But I also see similarities when I look at a company like Dell releasing the fact that they "made $3M on Twitter" as a sales channel. The tools are out there to be exploited, and the first company to use them successfully gets to become an ad nauseum "case study" in blog posts, presentations, and books the world over.

    I would think that kind of free publicity is worth a lot... Maybe the dots just aren't being connected, eh? Here's to trying to be first. :)
  • No doubt as far as the early bird and the worm stuff...

    Still puzzling why Valdis's number isn't ringing of the hook as you pointed out, not enough expo? better tools out there? As far as the dots not connecting, you think? If a technical neanderthal like me can get it, it's most likely fermenting somewhere already...!

    Btw, what's your email? I'll reach out on LI.

    Take care :)
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